Frequently Asked Questions - Faq

Thanks, Abbie. So funny, as I just had one of these questions answered immediately by looking at this!!! I appreciate it.

Thank you for this information!

Great links to read.

Isn't Pixels and Fine Art America one and the same? When I joined many years ago it was with FAA, and then my page got transferred to Pixels. Do I also have a FAA page and do new uploads I put in one show up in the other?

Choose the site you want to use and use that. The other will show automatically.

Just household... Fine Art America
Selling everything? Pixels

Thank you so much for the helpful information, love it.

Great idea to get all these links in one! Thanks. Easy to navigate.

WHAT DOES "STICKY" MEAN?

Thank You for Posting!

Hi Abbey-
I would like to introduce myself, my name is Gabby Tary.
And actually I'm tickled pink about FAA. First of all I'm honored my name does show up when searching, lol.
I've been a part of FAA for some time, but only recently did I discover the value.
Must admit when you changed the homepage I went crazy happy, I started to investigate further.

However, the reason I'm communicating with you is to ask a few questions about the website I'm building within FAA.
In fact, and I know this is a big favor to ask, if you could look at it.
I want to make sure technically I'm not screwing up the payment part.

Or a link to do's and don't when building a website within FAA.

- The artist on FAA are incredible ,so at first I'm like OMG how can I call myself an artist, but then I
discovered that the products are absolutely great looking with some of my work.

So the problem I have, even when I don't price the product it still shows up and some art isn't meant to be on products..

But then I discovered that I can do a whole lot in that little box with HTML, since I can code
that's great. So I chose the images and then linked it directly to the page where they can buy it.
So I figured that out but I can't figure out how to filter those products out when I click on links that is in FAA .

So is there anyway besides not adding the price to product I can filter out those products which don't look good with the art?

And yes, I agree with you on the article about selling, that's my next step once my website is finished.
And what people don't realize, promotion is hell. And promotion is a full time job.
I've done nothing yet, because I want the website to look good.
Thank you I'm sorry about the long post
Gabby:)

Abbie,

Please consider adding the rules for Group admins to the list.

Also, are there rules for contest creators? Can we limit the emails from contests also?
(I don;t think "voting in two days" and "voting begins today" and "one day left in voting" and "Only 15 hours left in voting" and on, and on are necessary nor productive)

Thanks for your consideration.

I'll be in shortly to follow up

Hello

If you choose not to sell something, leave the space for markup totally blank. Not even a space.

You cannot choose between canvas, metal, acrylic, framed or paper prints etc. Only the products or all the prints

Search pages (such as particular product searches) take 24 hours after the prices added to be shown

Use DEFAULT SETTINGS to change pricing for future images
Use BULK IMAGE EDIT for existing images or
EDIT IMAGE for singles

It takes a couple of days for the other pages to catch up with changes

Dan

Yes I will add a link to the group guidelines and have a chat with Sean about the contests emails although there are already spamming rules in place that may work.

Thank you for this information L Cecka!
As I am new here, this is very helpful!

I've been a member of FAA for years, but I still don't know all the site provides!

Thank you so much for these links! I've had a neglected account here for a long time but have just recently been freed up to start working on my art full time. Whee! This info will be so helpful in learning what's available and how to use it.

I am new! How do I like and comment on art? How do other artists follow me?

I ordered one of my own prints just so that I could see the quality (which is nice), however I did not log into my retail account. Will I still get my commission on the print?

Scarlett, if not on the account that uploaded the art, you paid our price, plus yours. So you'll get your royalties

If logged into the artists account that uploaded the work, you don't get paid the royalties and purchased at a lower price

How do I add a profile image? (Sorry, I find the answer already :) )

How and where is the ability to send a newsletter? And how do it find my list of people who have signed up?

So, this is the Main Discussion Page. So are there others?

Could I start my discussions somewhere else than here, MAIN discussion area.

Barbara,

email campaigns are for premium members. You also need to be ok'ayed for these so if you are a premium member just let me know and I will pass this to our developer

Added IPTC and why it is important to use it before upload

Curious about sales tax on a purchase.
As a reseller I have never paid sales tax on a purchase here at FAA until today.

I list some of my products from FAA on my own website.
If someone buys off my own website, I order from here and either ship it to them or hand deliver it.
My website charges them my state sales tax which I report and pay every year.
If I pay tax here and then charge my customer sales tax again that is double taxation.

What has changed?

This is great information. Thank you!

Thank you for the post!

Great post, thank you.

Thank you for the information!

Can someone please explain to me how to delete photos and have them not show up when an another person goes to my site. I no longer see them, but others do and when selected it leads to FFA website.
Thanks in advance

Hi Douglas,

Deleted images are not accessible to anyone including yourself - unless you change your mind. But after 10 days you have lost them

Thank you David. It's been a difficult question to get answered. I really appreciate you going the extra mile.

Can somebody tell me if posting images showing the faces of random people is allowed if it's in a public place?

Great info!

Helpful

.

Thanks ! : ))

Good day everyone.
Could someone help me understand why I can't add the sponsor a page link into my Wix website? It does not allow the, A href part before the HTTPs://
I'm not a coder, and really do not understand this. I have watched every you tube I can find on it.

Thanks Doug.

Appreciate this thread!

Douglas, please contact Wix for help with their site

hey i wanna know if i can take back my account was closed 3 months now ?

Thanks

I am new to the website, and I am worried and thinking about how to let more people see my artwork, pay for it, make it better, and help others. I hope I can do better and better by following this discussion and your sharing. Thank you so much.

Thanks

I have a question concerning the return policy - how does that work if someone buys the royalty free image and then decides they want their money back? It's not a product they can simply return. Can they still buy the image and then later say they want their money back? Or does the return policy not apply to a digital download?

I think it only covers physical items that could have defects in which they have to prove it has defects. Downloads wouldn't unless it glitched I guess.


----Mike Savad

Thank you!

Why there’s requirement to join online discussion?

@nikolai - as far as I know you have to be at least a member to say things. Otherwise every spam bot will hound this site.


----Mike Savad

Hey i have so many questionss

thank you, this was very helpful and detailed, have a nice day!