Frequently Asked Questions - Faq

Thanks, Abbie. So funny, as I just had one of these questions answered immediately by looking at this!!! I appreciate it.

Thank you for this information!

Great links to read.

Isn't Pixels and Fine Art America one and the same? When I joined many years ago it was with FAA, and then my page got transferred to Pixels. Do I also have a FAA page and do new uploads I put in one show up in the other?

Choose the site you want to use and use that. The other will show automatically.

Just household... Fine Art America
Selling everything? Pixels

Thank you so much for the helpful information, love it.

Great idea to get all these links in one! Thanks. Easy to navigate.

WHAT DOES "STICKY" MEAN?

Thank You for Posting!

Hi Abbey-
I would like to introduce myself, my name is Gabby Tary.
And actually I'm tickled pink about FAA. First of all I'm honored my name does show up when searching, lol.
I've been a part of FAA for some time, but only recently did I discover the value.
Must admit when you changed the homepage I went crazy happy, I started to investigate further.

However, the reason I'm communicating with you is to ask a few questions about the website I'm building within FAA.
In fact, and I know this is a big favor to ask, if you could look at it.
I want to make sure technically I'm not screwing up the payment part.

Or a link to do's and don't when building a website within FAA.

- The artist on FAA are incredible ,so at first I'm like OMG how can I call myself an artist, but then I
discovered that the products are absolutely great looking with some of my work.

So the problem I have, even when I don't price the product it still shows up and some art isn't meant to be on products..

But then I discovered that I can do a whole lot in that little box with HTML, since I can code
that's great. So I chose the images and then linked it directly to the page where they can buy it.
So I figured that out but I can't figure out how to filter those products out when I click on links that is in FAA .

So is there anyway besides not adding the price to product I can filter out those products which don't look good with the art?

And yes, I agree with you on the article about selling, that's my next step once my website is finished.
And what people don't realize, promotion is hell. And promotion is a full time job.
I've done nothing yet, because I want the website to look good.
Thank you I'm sorry about the long post
Gabby:)

Abbie,

Please consider adding the rules for Group admins to the list.

Also, are there rules for contest creators? Can we limit the emails from contests also?
(I don;t think "voting in two days" and "voting begins today" and "one day left in voting" and "Only 15 hours left in voting" and on, and on are necessary nor productive)

Thanks for your consideration.

I'll be in shortly to follow up

Hello

If you choose not to sell something, leave the space for markup totally blank. Not even a space.

You cannot choose between canvas, metal, acrylic, framed or paper prints etc. Only the products or all the prints

Search pages (such as particular product searches) take 24 hours after the prices added to be shown

Use DEFAULT SETTINGS to change pricing for future images
Use BULK IMAGE EDIT for existing images or
EDIT IMAGE for singles

It takes a couple of days for the other pages to catch up with changes

Dan

Yes I will add a link to the group guidelines and have a chat with Sean about the contests emails although there are already spamming rules in place that may work.

Thank you for this information L Cecka!
As I am new here, this is very helpful!

I've been a member of FAA for years, but I still don't know all the site provides!

Thank you so much for these links! I've had a neglected account here for a long time but have just recently been freed up to start working on my art full time. Whee! This info will be so helpful in learning what's available and how to use it.

I am new! How do I like and comment on art? How do other artists follow me?

I ordered one of my own prints just so that I could see the quality (which is nice), however I did not log into my retail account. Will I still get my commission on the print?

Scarlett, if not on the account that uploaded the art, you paid our price, plus yours. So you'll get your royalties

If logged into the artists account that uploaded the work, you don't get paid the royalties and purchased at a lower price

How do I add a profile image? (Sorry, I find the answer already :) )

How and where is the ability to send a newsletter? And how do it find my list of people who have signed up?

So, this is the Main Discussion Page. So are there others?

Could I start my discussions somewhere else than here, MAIN discussion area.

Barbara,

email campaigns are for premium members. You also need to be ok'ayed for these so if you are a premium member just let me know and I will pass this to our developer

Added IPTC and why it is important to use it before upload

Abbie!
It says to me that my NEXT RENEWAL: 11/22/2021. If I understood that date correctly, my account will be renewed unless I cancel it through you. If I am late in reporting by that date that I want my premium account not to be renewed anymore then it is renewed, but the FAA can refund the money 30 days after the renewal? I speak Croatian, so to make sure I understood correctly.

I can put that on my diary now to close on 11/20/2021 for you?

If you forget but are within the 30 days then I can refund that for you

Abbie, you can put in your diary that date. If by the day before at least one "nice thing" doesn’t happen to me, then I’ll "yell at you" not to close the premium :-))) Fingers crossed! ;-)

Ok, if I have not heard from you before then your premium side will be turned off on the 20th November

Yes Abbie!

Thank yo for posting this! I just created my profile today and this discussion has helped me a good bit!! I hope to have my photos viewed by everyone soon.. thank again!

Thank for your informations!

Hello everyone!
Does anybody know how to move positions on profile page? I was absent here foe a long time, and seem to forget everything!
Many thanks in advance!

Hi Nekoda,

Open your profile page -

Click on Images below your profile image

Roll over the image you want to move

Click on the little pencil

Pick your position in the drop down menu

Thank you David! Most helpful.

Hi :)
I have an urgent question from a client. What is the difference between natural shape and vertical shape for acrylic print about vertical artwork?
My client doesn't success to buy the size she wants (40x60") if she chooses vertical shape.
Thank you so much for quickly reply :)

Natural is the native pixels you used to make the image.

Vertical often forces the size to fit common frame sizes.

But if your image is too small or the wrong rectangular shape then it may not be able to go as high as 40x60.


----Mike Savad

Looking at some of your work, a lot of it is 4000x3000 and others are 5100, both would be tough at 60"


----Mike Savad

thank you so much Mike :)
the client wants this pic:
https://fineartamerica.com/featured/notes-in-the-wailing-wall-yoel-koskas.html?product=acrylic-print
And I don't understand why, for this vertical artwork (3744 pixels x 5616 pixels - ratio 2/3) the site doesn't let me to choose 40x60" with "vertical shape" but only with "natural shape"?

Hi Yoel,

Vertical, Horizontal and Square are limited but common sizes.

If your client wants the 40 x 60 - tell them to purchase in Natural - That is the way you intended the image to look - cropping the image to Vertical can eliminate portions of the edge of the image.

Thank you very much David :)

What percentage of a sale does Fine Art America take and what percentage does the seller get once an item is sold?

We do not deal with percentages

You add what YOU want to earn if we sell one of our products and have your image on it

I would like to use a FAA/Pixel artist's artwork image on the left-hand side of a Blog post, in addition to linking to that image in "Click here for more information" of course. Do I just screen-shot the embed render, and upload that from my computer? Thank you!

Make sure you have permission if not yours

On the right of the image see Instagram, or preview

They open

Right click and save as

Very helpful advices. Thanks.

how`s the traffic here.?

Hi Rahul,

FAA / Pixels has an exceptional amount of traffic to the site - But, If you want visitors to your art - you need to bring them here - Posting on SM can help.

Read how to get started here

https://pixels.com/showmessages.php?messageid=6439449

Once you get all set up you should search the discussions for marketing.

Forgive me if this is not the right place to ask this. I didn't find it anywhere else, but I'm sure it's been addressed (I admit l didn't search that long forgive me). Is there a reason why you limit the title (file) characters to the basic A-Z? I have a collection with a month of the year and a "colon" then a sub-title. The page doesn't let me use the colon and therefore the title is just a bit off. I put a space to help, but it still looks strange as a title.

File names can't use colons. You can use a comma or maybe a pipe. If they still have that on keyboards.

Hi there. Im sure youve heard that many people have signed in to paypal, and get notified theyve been banned for life.

I can get no explanation, no customer service to discuss with me.

I have no idea what happened.

My question is -

Are there alternate options for FAA to pay me?

It says they dont pay by check anymore

Hi Susan,

There is no other way to receive your markups from FAA.

I know there were instances that someone could not open a PayPal account and they used a family member or close friends PayPal account. Just a thought..