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Kendall Kessler

4 Days Ago

Questions About Email Campaigns

I have been trying a number of times today to add an email campaign draft to my Behind the Scenes list.

When I finish the draft and use the submit button I get a page with the information spread out but not the usual campaign
and it is not in the list.

I tried to take a screen shot but I don't know how to change a screen shot into a jpeg file.


I would greatly appreciate some help. This has never happened before.

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Abbie Shores

4 Days Ago

Let me go see what mine does...

 

Abbie Shores

4 Days Ago

Mine seems to be working as it should

Do you have any code in ti that is screwing things up?

Could you try a different browser?

 

Kendall Kessler

4 Days Ago

Thank you Abbie. I don't think I have a code messing things up but I will try again with a different browser.

 

Kendall Kessler

4 Days Ago

No, the same thing happens.

 

Kendall Kessler

4 Days Ago

I'll check back later to see if I can get some help.

 

Abbie Shores

4 Days Ago

Ok, if you can take a screenshot please and send to abbieshores- at - fineartamerica.com

 

Mark Tisdale

4 Days Ago

I don’t use the tool here but remember seeing another post here today. Same issue?

https://fineartamerica.com/showmessages.php?messageid=5136875

 

Kendall Kessler

4 Days Ago

Thanks Abbie and Mark! I will look into it but I don't know how to turn a screen shot into a jpeg. I tried earlier to attach one here but it didn't work.

 

Abbie Shores

4 Days Ago

No, send it to me as I said in my last post

 

Frank J Casella

4 Days Ago

Okay, Abbie, I sent you a screen shot, please look for it. Thank you very much!

 

Kendall Kessler

4 Days Ago

Thanks Abbie. I will try.

 

Frank J Casella

3 Days Ago

Kendall have you been able to send a campaign? I have not.

Abbie, do you have an update on things? My subscribers look for my Friday mail ... coming up.

 

Abbie Shores

3 Days Ago

I've sent it to Sean but I cannot do anything else

 

Frank J Casella

3 Days Ago

Thank you for letting us know Abbie.

 

Kendall Kessler

3 Days Ago

No Frank, not yet. I tried modifying an old one to see what happens and the same wrong thing happened when I hit the submit button.
Hope this is fixed soon.

I have received a number of orders for my artwork and commissions that were a direct result of my email
newsletters.

 

Frank J Casella

3 Days Ago

Thanks Kendall, same here. We have to wait our turn I guess (because we're not top sellers like Sharon Cummings or Linda Woods). I don't want to move to a third-party email service provider when the Email Campaign Tool has worked just fine and we're paying for it already.

 

Kendall Kessler

3 Days Ago

Welcome, Frank. It is a helpful feature.

 

Frank J Casella

2 Days Ago

Kendall and Abbie, I was able to get my weekly Friday campaign out today.

Abbie, please thank Sean for me. This means a lot since it is my main concentration for marketing, and I don't engage as much on social media.

 

Kendall Kessler

2 Days Ago

Thanks Frank! Glad to know it is working again!

 

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