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David Manlove

7 Days Ago

What Color Is It, Really?

I'm seeing my image displaying a different color depending on what page I'm viewing it on. It is originally intended to be turquoise.

On it's artwork page, it displays as blue but the product thumbnails next to the main image are displaying turquoise. And, on my homepage it's displaying as blue but the image thumbnail in the collection is displaying turquoise.

I don't know if this is due to my browser or not, but it seems the same thing is happening when I view it on mobile.

This is the only image in my gallery where this is happening.

While I have not been terribly concerned about it because I actually like the blue, it is not my doing.

How would a potential buyer react to this? If they are expecting a blue print and get a turquoise one, or vice versa, surely that wouldn't be good.

Of course I'm assuming it'll get printed turquoise because that's what it is, but a potential customer would probably not be sure. And because of that, not buy. (although it has sold once without a complaint)

Thoughts? Fixes? No big deal?



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Mary Bedy

7 Days Ago

That's odd. I can clearly see the thumbnails have a lot more green in them and are, indeed, turquoise while the main image looks blue.

I'm off to see if this phenomenon is true in my account as well. Is this the only one that's odd, David?

EDIT - mine all look like they match. I particularly looked at turquoise and other greenish images and they all look ok.

That's just odd with yours....

 

David Manlove

7 Days Ago

@Mary - Yes, it is the only one that I've noticed, so far.

 

Mo Barton

7 Days Ago

I see the same, the thumbnails are decidedly more turquoise.
( I'm on Safari)

 

Mary Bedy

7 Days Ago

Strange. Maybe if you re-upload the image it will fix itself?

 

I see the same on Chrome.
I would check that the color profile is sRGB and try to re-upload it.

 

David Manlove

7 Days Ago

@Mary - I've already done that. And, now I'm noticing this color discrepancy is happening on 2 other corvette images of mine that are using the same colors although not as apparent.

 

Don Northup

7 Days Ago

The FAA product thumbs, the product preview images, and the other thumbs are not tagged with a color profile so that *can* cause some apparent color shifts on monitors depending on the colors of the image.

Cheers

 

David Manlove

7 Days Ago

@Don - I didn't know that but my real concern is that the main image is not displaying the correct color. So, a customer might really like that blue (which I do also) but get a turquoise print and may not be happy, even though it is originally intended to be turquoise.

 

Don Northup

7 Days Ago

Maybe something is happening in the conversion from AdoneRGB (if you used it) or even the stock sRGB profile most programs use. FAA uses sRGB v4 ICC Preference Perceptual Intent beta for image display and you can add that profile to Photoshop and work with it if you so choose. The printer will print it with the profile you uploaded. I've also seen similar color shifts with some of my images.

Cheers

 

Rich Franco

7 Days Ago

David,

Seems to be working on my site:

Photography Prints

Rich

 

Mike Savad

7 Days Ago

i thought this was going to be that yellow sweater with blue stripes thing. but looking at it it looks consistent. you can try clearing the cache on your side, or maybe its the cache on this side. hard to know.


----Mike Savad
http://www.MikeSavad.com

 

David Manlove

7 Days Ago

@Rich - I'm assuming the colors in your main image you posted here are matching your product thumbnails etc. It looks like they do from my end. As long as your main image is displaying the correct colors, it's all good.

@Don - I do expect that it will print turquoise, and that's the rub.

As for digging into color profiles, I'm honestly not that tech savvy and not even sure I'm so concerned that I need to but I think it is an issue that would be of concern to others though. Maybe there is something corrupted in my artwork file but it seems to me that it would be apparent in both main images and thumbnails if that were true, especially since the thumbnails are displaying correctly.

@Mike - It is hard to know. Maybe I'll dive deeper if I see this happening more than just this instance, or color range.

 

Tibor Tivadar Kui

7 Days Ago

Actually I can see it aquamarine...

 

Mary Bedy

7 Days Ago

Ok, David, this is weird but when I go look at the actual image in your profile, it does NOT look blue, it matches the product thumbnails and looks turquoise.

In other words, it matches.

 

Tibor Tivadar Kui

7 Days Ago

Yeah..that's true...very strange..here looks like aquamarine, on your page the original is turquoise.

 

Mary Bedy

7 Days Ago

Exactly....what Tibor said. Could only be an issue on your monitor for some strange reason.

 

Don Northup

7 Days Ago

The image is different colors here depending on the monitor I view it on. It could be the way the monitor is interpreting the profile. It's showing the deep blue on my sRGB calibrated monitor and showing turquoisish on my other monitor which has a bit wider gamut than sRGB. I've not checked it on my third monitor which is wide-gamut AdobeRGB. That said, the embed image and the share image that Rich embedded look turquoisish on the monitor that the image looks deep blue on. Both the embed image and that the shared image do not have embedded profiles and the regular image has the v4 beta sRGB profile.

The image also looks deep blue using Safari on my iPhone.


Cheers

 

David Manlove

7 Days Ago

I have 2 monitors, and I'm seeing the same color discrepancies on both, as well as on mobile. Huh, I'm stumped.

Interesting observations though guys. As long as it appears correctly "out there" then I'm happy.

Thanks all for your responses!

 

Val Arie

6 Days Ago

David,

I have seen this with the blue green shades a lot. Computer doesn't seem to matter. What I see on yours is the big image differs in color from the smaller thumbnails for each product which all are consistent in color. I have quit worrying about it and in description I put a color description.

The difference can be seen here too. This one is easy to see as it is all squares and such. On the big image it looks very blue.

Art Prints


I will edit this to say that the posted image looks to be accurate in color but if you click on it you can see the difference. I have only seen this happen with these blue green shades.

 

Rich Franco

6 Days Ago

Here's a "Color Chart" and the color of the upper right-hand square, appears to have a bit of yellow added to it, compared to the thumbnail. I've noticed over the years that certain blues/greens show up differently here. Here's the info included with my color chart image:

Photography Prints

Here is the same set up of the Macbeth Color Chart and the 2 Kodak 18% Gray cards. As can be seen, the smaller gray card is s slightly different shade or color of the larger one underneath. This was captured at 1:15 pm, direct sunlight. Here's what Photoshop's White Balance tool sees for the smaller gray card:
Red = 133
Green = 134
Blue = 137

The larger gray card shows up like this:
R = 135
G = 136
B = 135
So in theory, the larger Kodak 18% Gray card is more accurate, but really splitting hairs and could be my Canon Sensor too.
By the way, the white board in the background, is a sheet of Foamcore and had these numbers:
R = 235
G = 235
B = 235
While the Macbeth white space had these:
R = 235
G = 234
B = 233

Rich

 

Darrel Giesbrecht

6 Days Ago

hey. it's a 55 chevy belair. who cares?

 

David Manlove

6 Days Ago

@Val - Thanks for giving me some confidence that I'm not alone in this issue. I doubt that I'll be spending much more time wondering if I can or should figure out how to correct it until I get a complaint.

@Rich - I appreciate this info, but I don't wanna deal with that! ;-)

@Darrel - Yeah, agreed!

 

Val Arie

6 Days Ago

David you're welcome. It freaked me out when I first saw it. I didn't check them all but I think when you get to the actual product to put in your cart the color is correct.

 

REVAD David Riley

6 Days Ago

Not just thumbnails. I compared the main image page image with the metal print full image and the colours show the same shift. My first thought was does the image processing, used to create the various versions used on the site, change the colour space or restrict the colour range in some way, web safe for thumbnails crossed my mind.

 

Don Northup

6 Days Ago

As I mentioned above, the product thumbs, product previews, and the thumbnails do not have a color profile tag but the main images are tagged with the sRGB V4 beta profile. This can cause some color differences in some image previews/thumbs depending on the image and the monitor you are viewing on. It doesn't really explain the difference between the deep blue and the turquoise color seen on the main image itself (which may have something to do with FAA using the v4 beta ICC instead of v2). As noted by myself and others, we have also noticed a shift in colors on some of the main sRGB tagged images with our own uploaded images.

Cheers

 

David Manlove

6 Days Ago

@Don - I think you've summed it up well.

@REVAD David Riley - I went through some of my product pages and saw that the image appears correctly (turquoise) until you click and hold on it, as if you're going to reposition the image, and it changes to blue.

 

REVAD David Riley

6 Days Ago

@Don, I appreciate your explanation, I hadn’t picked up on it during my quick skim of the earlier discussion. I had suspected the thumbnails would not be tagged as it reduces their size. Colour space is a black art ;-)

@Darrel, right on.

@David, I’m sure the image will look great in either blue or turquoise. But, I am not a classic car expert!

In being an entirely abstract artist, I am fortunate there is no real-world object to compare my screen/printed colours to. I am just happy when the screen/printed outcome work in their particular context. Exhibiting any work in a new space creates a new outcome. The environmental impact on the display of any work can often be underestimated.

PS. everything I have had printed via FAA/PIXELS has matched the colours I expected. Mainly wall art, cards and phone cases.

 

David Smith

6 Days Ago

Shouldn't matter since the likelihood of your customer viewing on a calibrated monitor is pretty small.

 

Rich Franco

6 Days Ago

David,

And the PERFECT Answer to ALL these questions! As "owners" of these images, we are involved. Some buyer looking on their phone or tablet, could care less, won't remember if the color is a bit off, too blue, too green. I've been saying this for YEARS!

NOBODY, other than maybe a designer, will be holding WHAT they see and WHAT gets delivered, to the Pantone Color charts....

Rich

 

David Manlove

5 Days Ago

In other words - fuggedaboudit!!

And, I will.

Thank you everyone.

 

David Randall

5 Days Ago

I don't have any expectations for much relationship of the product to what I see on my screen. Someday that may be resolved but right now I think expecting colors to be what you see on any computer is expecting too much. We are not there yet at all. I'm unsure it can be fixed honestly. Two different mediums will always be different. It's like expecting a print to be the same colors as the painting. It just is not going to happen easily at all.

The general public honestly doesn't much care.

 

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