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Mads Bangsoe

7 Days Ago

Replace Artwork

I have uploaded a piece of artwork, which i have later updated (very subtle details). Is it possible to replace the artwork with the updated version ?
https://fineartamerica.com/featured/ohio-ang-corsair-mads-bangsoe.html

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Abbie Shores

6 Days Ago

Edit image
Change image

Search pages take up to 48 hours to update with that new image

 

Western Exposure

6 Days Ago

Yes. Go into "Edit" and then under "Image Details" on the left, click "Change image".

 

Sean Murphy

6 Days Ago

I am new to the website and have been struggling with this very thing for upwards of 4 hours now.
I am trying to replace my library with new higher resolution images since the first batch didn't work out so well, given the default canvas setting is to mirror around the sides, which makes my art style look like absolute garbage. But that is a whole other topic.

The problem I have now is after uploading new images, the old image comes back again. I assume becuase I used the same naming sequence. Now, sometimes it shows the new image. Other times it shows the old one. Sometimes it shows both the new and old on different products on the same page.
So be careful of that if you mess with it.

But I wonder, does this mean customers can see the wrong images for those 48 hours and possibly order the wrong item after I changed it?

EDIT: I should also mention that I completely deleted my library to try fixing the issue. It has not, I'm assuming becuase I used the same names again and it hasn't been 48 hours.

 

Edward Fielding

6 Days Ago

The customer gets the most recently uploaded file at the time of their order.

Thumbnails are created from the uploaded file. But it can take a while for the servers to update the thumbnails. Refresh your browser as your browser can hold the old file.

 

Jessica Jenney

6 Days Ago

If you delete images and then upload again with the same title then yes it is a problem when you use the same titles

 

Mike Savad

6 Days Ago

@sean - you can't control the canvas settings.

the site has issues with replacement uploads. being either your cache or the site's cache has to be flushed or something. you should really give things unique and artful sounding names rather than listing them out by number. a new title may also fix the problem because the site currently see's them as a dead file.


----Mike Savad
http://www.MikeSavad.com

 

Sean Murphy

6 Days Ago

Yeah I moved all my naming titles up a few dozen numbers and it's finally working now. However it will be inconsistent with my own files and websites.
At least I'm not posting to social media yet. That could have been a mess. Glad I found out about the issue before ramping things up.

Will have to keep this little quirky bug in mind for the future.

 

Sean Murphy

6 Days Ago

@Mike Saved
Yeah if I had the time I would try to think of names other than something like "Nature Portrait 50" but my time and workflow simply doesn't allow for it.
Typically do 2 to 4 a day and have a large backlog to upload yet. I'm sure it would help SEO though.

 

Mike Savad

6 Days Ago

it helps in the SEO, and helps set the mood for a customer. they aren't getting a ticket in line to the meat counter. its like if you were in a restaurant, you would order the Chocolate chunky cake. or the Atomic chicken or something like that. and not just - cake 001, cake 002, chicken 001 and so on. i think you should also charge a bit more.

when i first started i had 1200 to upload, took a month, but only because i didn't have my descriptions and such in the file already, that speeds things up a lot not having to fill that out here. but i still do suggest nicer sounding names. because if you change them later, it breaks the file name. if you do it now, it doesn't.


----Mike Savad
http://www.MikeSavad.com

 

Toby McGuire

6 Days Ago

I've found that replaced images can take up to a week to change in the system after you upload the new images, especially the thumbnails.

But they will change eventually, it's not instant.

 

Sean Murphy

6 Days Ago

@Mike Savad
All very good points. May have to start doing that.
As for price, I was thinking I would raise prices if the site works out. (I might be overlooking the intrinsic value factor with art however.)
With other products I've sold, I have found starting lower and working up over time created less drama with customers. As opposed to the price dropping by chance just after they buy something.
But I am new to the art market side of things and have a lot to learn about it.
I appreciate the advice.

 

L Bosco

5 Days Ago

I was under the impression that titles don't matter much here since SEO rules do not apply, for the most part??

 

Don Northup

5 Days Ago

Google picks up the title as does the internal search engine.

Cheers

 

Joy McKenzie

5 Days Ago

The image title is part of the URL, so you want it to be unique so the webpages don't get mixed up.

 

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