I Am Having Some Trouble Getting Information

Hello Sue,

On you premium site https://sue-zipkin.pixels.com/ here is how you add in your bio:
Go to Behind the Scenes
Then General
Then Website Appearance
In the left column choose Homepage
On the right choose About
Type in your bio under Section text
You can also change the Section title
Hit Apply Changes

Abbie Shores is the Forum Moderator and all around problem solver:)
She has a FAQ. It appears as a sticky at the top of the forum. https://fineartamerica.com/showmessages.php?messageid=4839599
Be sure to click on the link, Just Joined, Click here https://fineartamerica.com/blogs/just-joined-fine-art-america-now-what-do-i-do.html

Good luck.

Diane

Hi Sue. Welcome to FAA. There are many great people on this site who will reach out and help if you simply ask, as you just did. There is also a Moderator on this Discussion area named Abbie Shores. She is also very helpful and knowledgeable as well. She's part of FAA and I imagine she's also super busy with all her responsibilities. So with these kind of simpler questions, many of the members can show you the way.

To set up your Bio in the premium site you'd just have to log in first. Next to your name on the top right you'll see a little 'Edit' icon. When you click on that you'll get a box menu on the left. It starts with Instructions. Announcement Bar. etc. You should just read all of that and you'll understand how everything is arranged. But for the Bio you'll go to the 'Homepage' Tab found below that, Once you click on that tab you'll see a bunch of Folders. These are your website pages. You'll then go to the 'About' tab to edit your Bio.
If you've written a draft of it somewhere & you're trying to paste it in, note that some of the pasted grammar won't work. Like apostrophes. (') And you may have to manually correct them in the Bio by just typing them again. Just view your Bio once its done to check that it looks right.
Also note that the Bio there and the one on your FAA site won't sync. So you'd have to do them individually.
If I were you I'd just read what's on every folder. You'll understand how it all works if you do that.
I hope that helps. If you have further questions or get stuck feel free to contact me.

- Earth And Spirit

There is also a FAQ at the top of this forum

https://fineartamerica.com/showmessages.php?messageid=4839599

But the members are fabulous at answering any questions quite quickly :-)

EDITED and I didn't even spot Diane had already linked to it... Shame on me!

Thank you both for excellent replies

email is tricky on the site, servers think the mail is spam and destroy it before you get to see it. only gmail seems to work.


----Mike Savad
http://www.MikeSavad.com

Many emails work. Far more are now working with no issues thankfully

Welcome to FAA! I love your work!

"Somethings are intuitive but somethings are not." You got that right! The Premium site is NOT intuitive.

Hi everyone. Thank you everyone for your response. Meanwhile, I couldn't figure out how to find this discussion. I had no idea that you kind folks responded to my questions! I check the boxes telling me that I would like to follow the discussion, and also that I would like an email to me. That didn't work out very well. Maybe there's a setting in my emails that isn't correct or something.

I really appreciate your help. I'm glad to know there's people here that can help us! Sue Z

Hi Abbie! Thanks so much! So is this the better place to go for information then to email FAA? I will read all these links that everyone posted. Thanks again folks!

Yes it is. I answer emails in technical support, and so does Red, my assistant, but he doesn't work weekends and I'm always in here anyway apart from Mondays when David Dehner is minding the store.

When you're on the index of the discussions, see the tabs across it.

See WATCHED

Those are all your threads you've started or watched.

Thank you Abbie! I had sent a message through the contact form on the website. That probably wasn’t the right place to send an artist email?

Thanks Jessica! I thought so. I thought maybe it was just me. I think it’s a bit dated as far as the software for web design. Also the instructions are not very clear. Thank you

Damn, lost again... lol

Floyd, you are in the wrong thread! LOL!

Hi welcome!

Read the main Discussion Board; all the info you need is right here.

If you still have questions, ask them here on the main Discussion Board. Most of us know the answers.

Abbie is Technical Support for the artists. She runs the Discussion area and answers the technical emails that you send. She will most likely get back to you here on the main Discussion Board faster than by email. For the basic questions, most of us know the answers and are happy to help.

There isn't a team of web designers for the site. Sean, the owner of the site does all the programming himself.

Thanks Susan! I appreciate your knowledge. I guess it’s one of those things that you just have to keep studying to figure out how things work around here. Would you happen to know where the email references are? I am looking for notifications for the emails and I have clicked please notify me but I’m not getting anything. I’m sure the more I read I’ll find the answers ! Thanks.

When you sign in to your premium site sign is as ADMINISTRATOR

Then click on EDIT near the top right side under DISCOVER

Then on the far left side click on HOMEPAGE

Then click on the tab ABOUT and put in your BIO there!

Thanks so much kind Jessica!
I must have looked for it 20 times!
Your screenshot was extremely helpful!!! THANKS!!

Notifications for emails from message board posts?
They go to your personal email address, not the site email. Some people say they have problems getting emails unless they have a Gmail address.

Hi Susan, Thanks! Yes I'm not getting my emails notifications to my email off this website. I don't have a Gmail account.

Abbie... Might you be familiar with the situation? I am unable to get my notifications from your website via my email listed. Is the only way to get emails through Gmail?
I have everything turned on and I want to be notified. Do you have any other suggestions other than me having to set up a special email account to get my emails?

I also had emailed "contact us" below a few days ago and I was wondering why no one had responded to that.

I am also getting some mystery characters in my bio showing up for no reason. Is anyone familiar with these: â€

Thanks so much for all the help!

Have you checked your spam folders?

Red answered your support queries

I posted a thank you to someone for putting me on a watchlist.

For some strange reason it posted to a bunch of other peoples messages. Is that a known glitch? This was under activity stream, I didn't have any special buttons clicked so I have no idea why that would happen. Thanks!

Totally ignore the watchlist activity. It has been off for a year or two and it is RIGHT at the bottom of the owners to-do list

Sue, you have some weird characters in your bio. That's from copying and pasting. You should go back to your bio and type in the corrections.

On both sites

​I am a professional designer/artist

​A note of thanks:

This is strange. I thought I posted another reply before. Thank you Jessica that worked great!

EMAILS: I had checked my spam, I also checked on my server. No emails.

I had another type of email to try and I said that up. It wasn't Gmail.

I will click please notify me by email and see if I have any luck. Is it possible for Red to send me the message to the FAA emails. Let's just see if this new email works.

It's going to be the email we have as our username for the account and that is also the same email I have in the contact information? Thanks!

if you have comcast, they usually erase it. aol is a 50% shot if you get anything from anyone. usually server side spam filters just remove it without a trace.


----Mike Savad
http://www.MikeSavad.com

Thank you Mike....That's a wonderful avatar! I do not have those. I tried a different Email type and it did work this time!

Hi everyone.

Thank you for all of your help! I just posted a new discussion and I can't find where it went.

I keep getting lost around here.

The other day I clicked on something and I saw the discussions I started. For some reason maybe I accidentally unchecked "watched" or it unchecked itself. When I go to watch there's nothing there.

Maybe the one that I just posted today didn't show up?

How can I tell if it shown? I do not see it on recent activity. It's also confusing because I'm using two websites, what is my premium and what is the fine art America. It appears that I can only access the discussions via the main website at fine Art America. Is that correct?

Thanks again!
Sue Z

Ps. Now I’m on my iPad and I’m able to see everything. It must be a Settings thing that has to be changed on each device.

This is your latest discussion.

https://pixels.com/showmessages.php?messageid=6368503

Thanks Gill! It makes no sense because it disappeared earlier today. I had found it..LOL

I told you how to find your discussions. I even gave you an image.

See the discussion index
Go to WATCHED